In this article we provide the information related to How to deactivate Paytm Fastag. The Indian government now requires all vehicle owners to have a FASTag.

Paytm FASTag uses special technology called RFID, making it simple to pass through toll lanes without stopping to pay. This saves you time and fuel during your journey. But now by following steps you can get to know how to deactivate Paytm Fastag.

To start deactivate Paytm Fastag the following steps need to be done.

Step 1: Open the Paytm App

Start by launching the Paytm app on your smartphone.

Step 2: Log In

Use the same phone number that you used to create your Paytm FASTag account to log in. This ensures you’re accessing the correct account.

Step 3: Access Help & Support

Within the app, look for the “24×7 Help & Support” option. This option is typically available in the app’s menu or settings.

Step 4: Choose FASTag Category

Once in the Help & Support section, select the “FASTag” category. This will direct your inquiry specifically to FASTag-related issues.

Step 5: Select Issue Related to FASTag Profile

Within the FASTag category, you will find various topics related to FASTag profiles. Choose the option that clearly states, “I want to close or click on my FASTag.”

Step 6: Send a Message

After selecting the issue related to closing your FASTag, you should see an option to send a message to Paytm’s support team. This is where you will initiate the process to deactivate your FASTag.


Step 1: Open the Paytm App or Website

To begin, you’ll need to access the Paytm platform. You can do this by either opening the Paytm mobile app on your smartphone or visiting the Paytm website on your computer’s web browser.

Make sure you have a stable internet connection for this process.

Step 2: Login to Your Paytm Account

Once you have the Paytm app or website open, you’ll need to log in to your Paytm account. To do this, enter the phone number that you originally used to create your Paytm FASTag account.

This ensures that you are accessing the correct account associated with your FASTag.

Step 3: Access Passbook Option

After successfully logging in, you’ll land on the Paytm homepage. Look for the “Passbook” option within the app or website.

The Passbook is where you can view and manage various financial transactions, including your FASTag account.

Step 4: Choose Paytm FASTag Wallet

Within the Passbook section, you will likely have multiple financial accounts and wallets. Locate and select the “Paytm FASTag” wallet. This is the account you wish to deactivate.

Step 5: Click on “Manage FASTag”

After selecting your Paytm FASTag wallet, you’ll see several options related to managing your FASTag account. Find and click on the option that says “Manage FASTag.” This step will take you closer to deactivating your Paytm FASTag.

Step 6: Deactivate Paytm FASTag

If you have more than one Paytm FASTag linked to your phone number, you’ll need to choose the specific FASTag account that you want to deactivate.

Select the one you wish to deactivate, and you should find an option to cancel or deactivate the FASTag.


Facing Issues with Paytm FASTag?

If you encounter any problems or issues while attempting to deactivate your Paytm FASTag account, you can reach out to Paytm FASTag customer care for assistance.

The customer care number for Paytm FASTag is 1800-102-6480. Keep in mind that they can only assist with Paytm FASTag accounts and issues, not those issued by other banks or providers.


If you need to deactivate or cancel a FASTag from another bank or issuer, follow these steps:

Step 1: Provide Information

Begin by entering the necessary information, including your registered mobile number, vehicle registration number, and the displayed FASTag ID on the app.


Step 2: Specify the Reason

You will be prompted to select the reason for closing the FASTag account. Choose the option that best describes your situation.


Step 3: Accept Terms and Conditions

Review and accept the terms and conditions related to closing the FASTag account.

Step 4: Submit Details

Finally, click on the “Submit Details” option to initiate the deactivation process.

After completing these steps, you will receive a Ticket Reference Number. Your Paytm FASTag will be deactivated, and you may receive an email or message regarding the deactivation status from the Paytm FASTag team.



Video Credit: Kings of Technology



If you ever decide to activate a Paytm FASTag in the future, here’s how you can do it:


Step 1: Log In

Open the Paytm app and log in using your Paytm account credentials.


Step 2: Access My Orders

Navigate to the “My Orders” section within the app.


Step 3: Navigate to Shopping

In the “My Orders” section, go to the “Shopping” tab.


Step 4: Activate Your FASTag

Find the specific FASTag order you wish to activate and click on “Active Now.”


Step 5: Enter FASTag ID and Upload Documents

Locate the FASTag ID, usually found under the barcode on your received FASTag, and enter it as instructed.

Additionally, you may need to upload images of both the front and back of your Registration Certificate, ensuring that the image size is below 4 MB.

With these steps, your Paytm FASTag will be successfully activated and ready for use.

You can check the status of your FASTag in the Paytm passbook section. Remember to maintain a sufficient balance in your Paytm wallet for FASTag transactions.

We hope this detailed guide on how to remove FASTag from Paytm has been helpful. If you encounter any issues or have further questions, please don’t hesitate to leave a comment for further assistance.

Feel free to share this article with others who may also need to remove FASTag from Paytm.

Leave a Comment