In this article we will provide the information related to AU Small Finance Bank timings. AU Small Finance Bank emerged as a prominent player in the financial landscape, originally established as AU Financiers (India) Ltd in 1996.
Its transformation into a small finance bank on April 19, 2017, marked a significant milestone in its journey.
At its inception, Mr. Sanjay Agarwal, a visionary entrepreneur, founded the institution as a private limited company. The subsequent public listing on June 29, 2017, saw the culmination of efforts by a dedicated team of 12,572 skilled professionals.
This collective endeavor paved the way for AU Small Finance Bank to secure the 355th position in the prestigious Fortune India 500 (2019) roster of companies. The bank’s remarkable revenue of ₹3,410.87 crores (equivalent to US$478 million) underscored its financial prowess.
WORKING HOURS FOR AU SMALL FINANCE BANK
DAY BUSINESS HOURS
Timings on Weekdays (Monday to Friday) 09:30 a.m. to 06:00 p.m.
Timings on Saturdays 09:30 a.m. to 06:00 p.m.
Bank Office Timings on 2nd and 4th Saturdays CLOSED
Bank Office Timings on Sundays CLOSED
Bank Lunch Timings 1:00 p.m to 2:00 pm
IMPS/UPI Transfer Timings IMPS/UPI Services available for 24×7 through Mobile banking.
NEFT Transfer Timings 09:00 a.m. to 04:00 p.m.
RTGS Transfer Timings 09:00 a.m. to 04:00 p.m.
AU Small Finance Bank aligns its operations with the convenience of its customers. The bank’s working hours during weekdays (Monday to Friday) and Saturdays are from 09:30 a.m. to 06:00 p.m.
This extended schedule caters to individuals with busy routines, enabling them to avail banking services at their convenience. Notably, the same timings apply to both regular Saturdays and the 2nd and 4th Saturdays of each month, underscoring the bank’s commitment to accessibility.
However, on Sundays, the bank remains closed, allowing its staff and customers a well-deserved day of rest.
A THOUGHTFUL APPROACH TO LUNCH BREAKS
AU Small Finance Bank places a premium on customer service, even during the lunch break. The bank’s lunch hours typically fall between 01:00 p.m. and 02:00 p.m. Interestingly, the bank serves customers who visit during this time by organizing breaks in groups.
This customer-centric approach reflects the bank’s dedication to providing impeccable service, even during traditionally quieter periods.
SEAMLESS FUND TRANSFERS: NEFT/IMPS/UPI
AU Small Finance Bank ensures a seamless experience for its customers when it comes to fund transfers. IMPS and UPI services are available around the clock, enabling customers to conduct transactions at their convenience.
For NEFT (National Electronic Funds Transfer), the bank operates during its regular business hours from Monday to Saturday, excluding the 2nd and 4th Saturdays. Transactions made at the branch are accepted from 09:30 a.m. to 06:00 p.m., while net banking transactions are accepted from 08:00 a.m. to 06:00 p.m.
Any transactions received after 06:00 p.m. are processed on the following working day, showcasing the bank’s dedication to prompt service and adherence to timelines.
TIMELY RTGS TRANSFERS
For RTGS (Real Time Gross Settlement), AU Small Finance Bank maintains a specific schedule. Similar to NEFT, the bank facilitates RTGS transfers from Monday to Saturday, excluding the 2nd and 4th Saturdays.
The bank’s branch-based RTGS services operate from 09:30 a.m. to 04:00 p.m., ensuring timely processing of transactions. In addition, net banking-based RTGS services are accessible from 07:00 a.m. to 04:00 p.m.
Notably, customers are advised to be mindful of these timings, as the bank strictly adheres to the specified schedule for RTGS transactions.
DISTINCTIVE LOAN PORTFOLIO
One notable characteristic that sets AU Small Finance Bank apart is its penchant for secured loans. Unlike many microfinance institutions that predominantly offer unsecured loans, AU Small Finance Bank’s history rooted in auto finance has contributed to its distinctive lending approach.
This strategy resulted in most of the bank’s loans being secured as of March 2018, reflecting a robust risk management ethos.
THE DYNAMIC LEADERSHIP
At the helm of AU Small Finance Bank’s operations is Mr. Sanjay Agarwal, who occupies the pivotal roles of Managing Director and CEO.
His visionary leadership has steered the bank on a trajectory of success, ensuring its growth and reputation as a stalwart in the finance sector.
CONCLUSION ON AU SMALL FINANCE BANK TIMINGS
AU Small Finance Bank’s commitment to customer convenience, innovative service approaches, and adherence to transaction timelines have contributed to its reputation as a dependable and customer-focused financial institution.
Under the adept leadership of Mr. Sanjay Agarwal, the bank continues to uphold its legacy of excellence and adaptability, positioning itself as a prominent player in the dynamic world of finance.
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